Is Afrihost or MetroFibre cheaper?

MetroFibre has the lower entry price at R399 per month versus R497 for Afrihost.

Which has better customer support, Afrihost or MetroFibre?

Afrihost holds the higher overall rating at 4.4 out of 5, with support channels including Phone, Live Chat, WhatsApp.

Does Afrihost throttle or apply a Fair Use Policy?

Uncapped and unshaped on fibre; no throttling on standard fibre lines.

Does MetroFibre throttle or apply a Fair Use Policy?

Open-access uncapped fibre; strong symmetrical and gigabit tiers.

Afrihost vs MetroFibre Review 2026: Which Is Best on Fibre?

Choosing between Afrihost and MetroFibre on Fibre? Below is a full side-by-side of entry pricing, throttling and Fair Use policy, customer ratings and support. On price, MetroFibre leads from R399/mo; on overall satisfaction, Afrihost edges ahead at ★ 4.4.

Change comparison

Best for value

MetroFibre

R399/mo entry price

Best for satisfaction

Afrihost

★ 4.4 from 18,420 reviews

Afrihost vs MetroFibre: full comparison matrix

Pricing & ratings last reviewed: 1 June 2026· Next review by 1 July 2026

Afrihost versus MetroFibre feature comparison
Metric	Afrihost	MetroFibre
Entry price	R497/mo	R399/mo
Overall rating	★ 4.4 (18,420 reviews)	★ 4.0 (5,600 reviews)
Network types	Fibre, Fixed LTE, 5G	Fibre
Throttling / FUP	Uncapped and unshaped on fibre; no throttling on standard fibre lines.	Open-access uncapped fibre; strong symmetrical and gigabit tiers.
Truly uncapped	Yes	Yes
Support rating	★ 4.5	★ 3.9
Support channels	Phone, Live Chat, WhatsApp, Email, ClientZone	Phone, Email, ISP-mediated
Support hours	Mon–Sun 08:00–20:00	Mon–Sun 08:00–20:00 (faults via ISP)
Trading since	2000	2011

Afrihost

Pros

+ Multi-award winning customer support
+ No-contract month-to-month options
+ Free-to-use ClientZone controls

Cons

– Premium pricing on top tiers
– Pro-rata billing can confuse first invoice

MetroFibre

Pros

+ Excellent symmetrical and gigabit tiers
+ Strong estate coverage
+ Reliable uptime record

Cons

– Footprint smaller than the big two
– Concentrated in Gauteng/Western Cape

Afrihost vs MetroFibre: FAQs

Is Afrihost or MetroFibre cheaper?: MetroFibre has the lower entry price at R399 per month versus R497 for Afrihost.
Which has better customer support, Afrihost or MetroFibre?: Afrihost holds the higher overall rating at 4.4 out of 5, with support channels including Phone, Live Chat, WhatsApp.
Does Afrihost throttle or apply a Fair Use Policy?: Uncapped and unshaped on fibre; no throttling on standard fibre lines.
Does MetroFibre throttle or apply a Fair Use Policy?: Open-access uncapped fibre; strong symmetrical and gigabit tiers.